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Before you call
Get ready first. It makes the call easier. Have your CV open in front of you. Write down the kind of work you want, the days you can work, and the area you can travel to. Have a pen and paper ready for names and details. Find a quiet place with good phone signal. If you saw a job advert, keep it open too. Many people write a short opening line on paper and read it at the start. That is completely fine.
Hello, my name is Ana. I'm calling about work opportunities.
I saw your advert for warehouse staff and I'd like to ask about it.
Is this a good time to talk?
Introducing yourself
Start with your name and why you are calling. Keep it short. The person may be busy, so a clear start helps. They might ask what kind of work you are looking for. Say one or two job types, not a long list. They may ask if you are registered with them already. If you are not, they will usually explain the next steps. Speak slowly. Irish people often speak quickly and friendly, so it is normal to ask them to repeat.
I'm looking for temporary work in cleaning or catering.
I'm not registered with you yet. How do I sign up?
Sorry, could you say that again a bit more slowly?
Talking about your experience and availability
The recruiter will often ask about your past work and when you can start. Give simple, true answers. Mention your main skills and any work you did in your home country. Be clear about your days and hours. If you can do early mornings, weekends or short notice, say so, because agencies often value flexibility. If you are not sure about something, it is okay to say you will check and call back.
I have three years' experience in a hotel kitchen back home.
I'm available Monday to Friday, and some weekends.
I can start at short notice if needed.
Asking good questions
You can ask questions too. This shows you are interested and helps you understand the job. You might ask about the type of work, the location, the shift times, or what you need to bring. You may also ask what the next step is, such as sending your CV or coming in to meet them. If they use a word you do not know, ask what it means. Recruiters are used to this.
What kind of work do you usually have available?
Where is the job, and what are the hours?
What's the next step? Should I email my CV?
Ending the call well
At the end, check the important details. Repeat back any names, email addresses or times. Spelling can be tricky on the phone, so ask them to spell names. Thank the person for their time. If they say they will contact you, you can ask when you might hear back. After the call, write down what you agreed. If you do not hear anything after some time, a short, polite follow-up call or email is common.
Could you spell your email address for me, please?
Just to check, I'll send my CV today. Is that right?
Thanks very much for your help. Have a nice day.
Common questions
What if I don't understand the recruiter?
That is normal, especially on the phone. Politely ask them to repeat or speak more slowly. You can also say, "Could you send me that by email?" Most recruiters are happy to help and are used to talking with people from many countries.
Should I call or email first?
Both are common. Some people email their CV first and then call to follow up. Others call first to ask how to register. Check the advert or website. If it asks you to apply in a certain way, follow that.
Is it okay to call more than one agency?
Many people register with more than one agency. This is common. Just keep notes so you remember who you spoke to, what they said, and any jobs they mentioned. This helps you stay organised and polite.