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Saying hello and introducing yourself
Often you will meet the teacher at drop-off, pick-up, or a welcome event. A short introduction helps the teacher remember you. Say your name and your child's name. If English is new for you, it is okay to say so. Many teachers will slow down when they know. Smile and keep it short. The teacher may be busy, so you can ask for a better time to talk later.
Hi, I'm Amina. I'm Sami's mom.
English is my second language, so please speak a little slowly.
Is there a good time to talk with you this week?
Contacting the school office
The school office is usually the first place for general questions. Office staff may help with forms, absences, lunch, or bus questions. You can call, email, or visit, depending on the school. When you call, say your child's name and class first. If you do not understand, ask them to repeat or spell a word. It is normal to ask for things in writing.
Hello, my child is in Ms. Lee's class. I have a question.
Could you please repeat that more slowly?
Could you send me that information by email?
Telling the school your child is absent
Many schools ask parents to tell them when a child will miss school or arrive late. Each school has its own way, like a phone line, an app, or an email. Ask the office how they prefer to hear from you. Keep your message short. Give your child's name, class, and the reason in simple words. You do not need to share private details.
My son will be absent today. He is not feeling well.
My daughter will arrive late this morning because of an appointment.
How do you prefer parents to report an absence?
Asking about your child's learning
You can ask the teacher how your child is doing. Many schools have parent-teacher meetings during the year, but you can usually ask for a meeting at other times too. Prepare your questions before you go. Write them down if it helps. Ask how you can help at home. If you want, you can ask whether the school can offer an interpreter.
How is my child doing in class?
What can we practise at home to help?
Is it possible to have an interpreter for our meeting?
Sharing a worry or problem
Sometimes you may worry about friends, bullying, homework, or your child's feelings. It is okay to tell the teacher. Stay calm and describe what you noticed. Use facts, not blame. Ask what the teacher has seen at school. Agree on a next step, like checking in again soon. If the problem continues, you can ask to speak with the principal.
I'm a little worried about something, and I'd like to share it.
My child seems upset after school. Have you noticed anything?
Can we check in again next week to see how things are going?
Common questions
What if I don't understand what the teacher says?
It is okay to ask them to repeat, speak slowly, or write it down. You can say, "Sorry, could you explain that another way?" Many teachers are happy to help. Some schools can offer interpreters or translated papers, so you can ask.
Can I email the teacher?
Many teachers use email or a school app to talk with parents. Ask the teacher or the office what they prefer. Keep your message short and polite. Start with your name and your child's name, then your question.
Is it rude to ask many questions?
No. In Canada, parents often ask questions and teachers usually expect it. Try to be polite and choose a good time. If you have many questions, ask for a meeting instead of talking at the door.