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Finding a GP Near You
In Ireland, people usually call their family doctor a GP. Many people look for a GP practice close to their home. Some practices are busy and may not take new patients right away. It is normal to call a few places. Friends, neighbours or coworkers can often suggest a practice. When you call, ask if they are taking new patients. The receptionist may ask for your name, address and phone number. Do not worry if you need to ask them to repeat something. Receptionists talk to many people every day and are used to questions.
Hello, are you taking new patients at the moment?
I'm new to the area and I'm looking for a GP.
Sorry, could you say that again a bit more slowly?
Booking an Appointment
Most people book by phone. Some practices also let you book online. The receptionist may ask why you want to see the doctor. You only need to give a short reason. For example, you can say you have a cough or a pain in your back. They will offer you a day and time. If it does not work for you, you can ask for another time. Write down the date, time and the doctor's name. If the problem feels urgent, tell the receptionist clearly.
I'd like to make an appointment with a doctor, please.
Do you have anything earlier in the week?
It's quite urgent. Is there any chance of seeing someone today?
Arriving at the Clinic
Try to arrive a few minutes early. Go to the reception desk and say your name and appointment time. The receptionist may ask you to fill in a form, especially on your first visit. The form may ask about your health history and any medicines you take. If you do not understand a question, it is fine to ask. Then you sit in the waiting room until the doctor calls your name. Sometimes the doctor is running late, so bring something to read.
Hi, I have an appointment at ten with the doctor.
This is my first visit here.
Could you help me with this part of the form?
Talking to the Doctor
The doctor will usually ask, "What can I do for you today?" Start with your main problem. Say when it started, how it feels and if it is getting better or worse. It helps to write notes before your visit, so you do not forget anything. The doctor may examine you or ask more questions. If you do not understand a word, ask the doctor to explain. You can also ask them to write things down. Doctors want you to understand, so speak up.
I've had a sore throat for about three days.
It's worse at night and it hurts when I swallow.
Sorry, I don't understand that word. Could you explain it?
After the Appointment
At the end, the doctor may give you a prescription, advice, or a plan to come back. Before you leave, check that you understand the next steps. You can repeat the plan back to the doctor in your own words. This is a good way to check. At reception, you may need to pay or book a follow-up visit. Ask the staff about anything you are unsure of. If you get a prescription, you usually take it to a pharmacy, where the pharmacist can answer questions too.
So, just to check, I should come back if it doesn't get better?
Do I need to book another appointment?
Could you write that down for me, please?
Common questions
What if my English is not very good?
That is okay. Speak slowly and use simple words. Bring written notes about your problem. You can ask the doctor to speak more slowly or write things down. Some clinics may be able to help with an interpreter, so it is worth asking when you book.
Can I bring someone with me?
Many people bring a friend or family member for support. It is a good idea to tell the receptionist when you arrive. The doctor may also want to speak with you alone for part of the visit.
What should I do in an emergency?
If it is a serious emergency, do not wait for a GP appointment. Call the emergency number in Ireland or go to a hospital emergency department. If you are not sure what to do, call a medical service and explain the situation.